Always return all tools clean please. Do not cut on the forward or push stroke. Do not push hard. If the branch moves during cutting, the blade may flex and bend or break. Replacement blades are available. Do not press down hard. Heavy pressure is not necessary and the teeth will only jam in the wood fiber and may break. Remember correct pruning techniques are important. With larger branches, always undercut first. If your saw ever does become caught in a branch squeeze, always take the weight off the blade to free the saw. Never wrench the handle from side to side hoping to release the blade. It may break! caring for your silky saw. Silky saws cut exceedingly fast and efficiently. Taper ground blades reduce friction and binding and hard chrome plating resists rust and resin. Wash your blade regularly with warm soapy water to remove resin deposits. Build-up of resin will make it harder and slower to cut and if additional force is applied during cutting, bending or breakage may result. Always keep your blade clean for optimal cutting performance. To get the best from your silky saw, use the teeth, not your strength and apply gently power. To the pull stroke. Let the saw do the work. Silky saws cut as you pull the blade towards you. Silky saws are designed to cut on the pull stroke. The thin blades will not bow because they are under tension while being pulled across the surface to be cut. If your saw ever becomes caught in a branch squeeze, do not push hard and never wrench the handle. These actions may damage the blade. Always lift the weight off the blade to release the saw. Silky's precision engineering results in a fine kerf, very little force is needed to saw. So, do not use muscle to speed up your sawing. Let the saw do the work for you while you pull it across the wood. Impulse hardened blades (insert the sign of impulse hardening) cannot be re-sharpened by a hand file. Keep your blades clean by using a solvent. Keep the solvent away from the handle. When not in use, store the saw in a protective sheath and away from moisture. Keep out of reach of children. Silky is not responsible for any damage resulting from the misuse of silky saws

- If we deliver you must phone for collection please - we do not automatically collect.
- Machines are not insured, if not returned you will need to pay for the full replacement.
- Make sure you know how to use the tools. Ask if you need help, our friendly staff will assist. Also, make sure of safety requirements.
- Hires are charged for time out – not time used. Minimum 1 day (1 day = 24 hrs)
- Scaffold is charged weekly, all other tools daily.
- Tools must be returned Clean please. e.g., if you paint onto a ladder, we charge for cleaning.
- Negligent damages get charged separately.
- Consumables not used, may be returned for refund.
- Only use heavy-duty extension leads, not thin household leads.
- If you pay by cash we can refund in cash, if you pay by card we refund onto the card. (we can't refund onto debit cards) - Card refunds can take up to 10 days.
- Weekend hire starts after 2 pm Friday until 9 am Monday = 1day charge. ( Sundays are free) If you are late on Monday it is for 2 days.
- If you keep machines for a long time we can give you a better rate, discuss with your hire controller in store.